Frequently Asked Questions

General Leasing Questions

Can additional furniture be brought into the apartment?
Absolutely! You are welcome to bring additional furniture with you, but keep in mind that all of our apartments are fully furnished so none of the provided furniture can be removed.
Can I pay my bill with a credit card? Is there an extra charge?
You can view your balance, submit an electronic check, or pay with a Visa, MasterCard, American Express, or Discover from any computer or smartphone. Visit www.LiveMaplewoodApartments.com and click the “Resident Login” button. There is a 3 – 5 percent convenience fee to make payments with credit card, or $1.50 fee for eCheck.
Can my partner/spouse live with me? What if I have children?
Of course! While all primary residents must be Cornell Graduate and Professional students, your significant other is welcome to live with you. We simply require each adult to complete a separate application. Children are also welcome at Maplewood! Please see our leasing professionals for specific details and rental criteria.
Do I get a discount if I pay in full?
Maplewood Apartments does not offer discounts for rent paid in full. However, prepayment gives you the peace of mind knowing that your account is in good standing at all times!
Do I have a meal plan?
Meal plans are not offered at Maplewood Apartments, but every apartment has a full kitchen so you can cook all your favorite foods!
Do you allow pets?
Absolutely! Maplewood is a pet friendly community! We allow a maximum of 2 pets per apartment. Please speak with a leasing professional for more details.
How are roommates matched?
Roommate matching happens a couple different ways – either you tell us who you want to live with, or if you don’t have roommates in mind, we are happy to do the matching for you! We look closely at the information both you and your potential roommates have provided in your application and work to find people that have the same or similar preferences. Although we don’t guarantee a perfect match, you can rest assured that we do our best to find you a great roommate.
How close to campus are you?
We are located less than half a mile from Cornell.
How do our rates compare to on-campus housing rates?
We’ve worked closely with the university to set affordable rates for graduate and professional students. When considering our spacious floor plans, beautiful furniture, and exciting resident events, you’ll find Maplewood is a wonderful and affordable option. Our leasing staff is available to discuss with you how our rates compare to other housing options and validate that our community offers you the best value for your money, as well as a great location and incredible amenities.
How many people live there?
Every year the total number varies, but we have room for 872 residents in our mix of studio, 1, 2, 3, and 4 bedroom apartments.
If I am over 21 do I need a guarantor?
Yes. All leases are required to have a guarantor. If an approved guarantor cannot be obtained, we will accept a refundable security deposit of one (1) installment instead.
Is parking available?
We have a limited amount of reserved parking spaces available for lease on a first come, first served basis.
What do I need to hook up my computer to the internet?

You will need a CAT 5 (Ethernet) cable. We have internet outlets in each bedroom and common area. Your computer must be configured properly for the internet to work. Your computer or device must be registered as an active device with our internet service provider. We also have community-wide WiFi.

What if I need to cancel my lease?
Leases are legal contracts for the said term. Residents are responsible for the entire term of the lease. We offer lease re-assignments for a $250 fee. Please see a leasing professional for further details.
What is the cost?
Please visit the Floor Plans page or call us at 607-216-4022 for our current rates.
What size are the beds?
Our beds are full-size, extra-long. We suggest you bring queen-sized sheets, which will work well instead of paying higher prices for “special” sized sheets.
What types of leases are available?
We offer 12 installment leases plus a limited number of 10 installment options. Contact our office for details.
What utilities are included in my monthly installment?
Our rental package covers all utilities. Cable and high speed internet is included with our mandatory technology fee of only $15/installment.
When can I move in?
Move in date for Fall 2018 is August 20th.
When do I put down a deposit?
If you do not have an approved guarantor, you must pay a deposit (equivalent to one (1) installment) within 10 days of signing your lease.
When is my first payment due?
The first installment of rent for Fall 2018 residents is due on July 15, 2018. The second installment is due September 1, 2018.
Will you send me a bill for each installment?
We do not send any invoices, but for your convenience, you can use our online resident portal to check your balance at any time. However, payment is due at the first of the month and is considered late after 10:00 AM on the 3rd. For your convenience, you can set up automatic payments in our online resident portal.

How Can We Help??

Maplewood Apartments
Ithaca, New York Apartments

We're here to help. If you have a leasing question, would like to schedule a tour, or just want to say hello, we're waiting to hear from you.

121 Veteran's Place
Ithaca, NY 14850
    607-216-4022
Mon-Fri: 9am - 5pm
Sat: 10am - 5pm
Sun: 10am - 3pm

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